Working with NICU teams over three days to teach and support staff to build more equal relationships with NICU families, and, in so doing, deliver change and improve experiences of care. The course will provide practical training in this new way of working to support the implementation of Schwartz Rounds for NICU teams.
This combination - support for staff alongside practical training - promises to enable the system to learn what matters most to families, to shape services around them and to look for ways to give control back to families at a time when they have lost or missed so much.
“You gave my babies their first baths. I’ll never get those opportunities back,” said a new mother. Integration of families into neonatal care is good for families and for the quality of care, but making change happen within the system is difficult. However, recognising the impact of the NICU on families enables services to provide better experiences.
The Point of Care Foundation hopes to help build capacity to ensure that the culture of NICUs reflects the need to integrate families as a routine way of working. Following a successful partnership with the Vermont Oxford Network in the US, it is now offering its Sweeney programme to NICU teams in the UK.
Contact: Bev Fitzsimons